BURSAR /INSURANCE/BILLING

Massachusetts law requires students to have health insurance.

The Bursar’s Office is responsible for assisting students with health/dental insurance enrollment. Please contact the Bursar with any insurance related or enrollment questions.

 Bursar - Student Financial Services

If you have chosen the BCBS Student Health Insurance Plan (SHIP) and have questions about this plan please visit www.universityhealthplans.com 

PLEASE NOTE: If you choose to switch your primary care provider and establish as a patient within the Family Medicine Practice (FCM) at UMASS Memorial, please be sure that your insurance choice is accepted by this practice, otherwise you cannot be seen.  UMASS Financial Counselling can assist students with insurances accepted by this practice or other UMASS Memorial practices. Their number is (508)334-9300.

BILLING
Student are responsible for all copays, deductibles, and fees according to their insurance. If you have received a bill from a provider at UMASS Memorial and believe there may be an error please contact the billing department as noted on your billing statement.

If you receive a bill that is specific to a lab test to meet your Student Health requirement after you have completed your initial health clearance and are an existing matriculated student. Please email student health and scan a copy of the bill for Studenthealth@umassmemorial.org